‘Your production is our priority’
With more than 30 years of expertise in the printing industry, Winner Screen has one of the most experienced team of engineers, technicians and printers to attend to your technical queries.
Since Winner Screen believes in “Employee first” policy, we have been able to retain and are proud to be associated with our employees some of whom have been working with us from the last 20 years.
Our team are specially trained to support the client with a view to ensure the systems are running round the clock with least downtime possible, so that you may be able to get the maximum out of our precision engineered, high performance machine.
Service to Our Machines
We strive to keep our machines in good running condition in 30 countries where our machines are installed.
There is on-call assistance or as and when required we may suggest / send our person for on-field inspection and repair, with minimum response time. Our service persons are available on Phone, WhatsApp, Skype and Email.
Our machines are fitted with Ethernet ports for connection to the internet. Our software engineer can access the machines remotely to provide service.
We would also like to be very open regarding the feedback from our customer's, since it is your criticism and appreciation that are the foundation for our never ending endeavour to better ourselves into the future.
Our customer’s machine operators are provided with full training on how to use our machines, as well as on the printing technology to help them troubleshoot minor issue without our input.
Training is provided either at our Navi Mumbai, India factory prior to dispatch of the machine, or during installation of the machine at customer’s site. In addition, we can provide our printer to be at your site for 1 to 2 months post installation to provide sufficient training to your staff, and ensure that the printing facility is self-sufficient.
Each machine comes with complete operation manual including trouble shooting, and tips for improving printing quality. We can also provide machine operation manuals translated into your local language.
Spares and Consumables
We are well aware the importance of our machines in your business. Keeping this is in mind, we would always like to ensure that our customer's business is not hampered for want of service or spares.
Therefore, some of the consumables are readily available at our manufacturing unit.
- UV lamp
- IR lamp
- Pneumatic components
- Electrical components
- Electronic components
- Mechanical spares of our machines
- Printing clichés – rollers, plates and thin plates
- Pad printing silicon pads
- Ceramic cup rings and ink cup assembly of various sizes
- Dry-offset printing blanket
- Rubber rollers for dry offset machines
- Screen frames
All of our spares can be procured at an affordable cost, as we believe in sustainability of our business as well as the clients we deal with.
For your spares or printing consumables, please Contact Us.